Calls & leads

Every call and lead in one place

Calls you miss get answered in your business name and sent to you. Every call, text and quote request lands in one inbox on your phone.

Keep your number. Catch the calls you miss.

Your personal cell is never moved. Pick one of two ways to set it up.

Our pick

Send the calls you can't answer to us

You dial a forwarding code once, and you can undo it anytime. When you can't pick up, the call goes to your Fornax line. The caller hears a greeting in your business name. The call becomes a lead, and you get an alert.

Or

Put a Fornax number on your website

The number on your site rings your own phone, and every call is counted.

  • Automatic text-back for missed calls and two-way texting switch on once phone carriers approve your business as a sender. That usually takes 1 to 3 weeks.
  • About 200 calls a month are included on Solo, about 600 on Crew. We'll tell you before any usage charge ever applies.

One inbox for every lead

Calls, texts and the quote requests from your site land in one list. You get an email alert for each one.

A call at 9 pm

  1. 9:04 pmYou're at dinner and miss a call.
  2. 9:04 pmIt goes to your Fornax line. The caller hears a greeting in your business name.
  3. 9:05 pmIt lands in your inbox as a lead, and you get an email alert.
  4. 7:30 amYou call back from one list, not a pile of voicemail.

Export your leads to a spreadsheet (CSV) anytime. They're yours.

Riverbend Plumbing

Lead inbox

Replaying sample Sample data
NameNeedsViaReceivedStatus
J. Alvarez Water heater replacement Form 8:12 am New
P. Nguyen Kitchen drain clog Call Yesterday Called back
S. Brooks Leak inspection Missed call Mon New
R. Castillo Tankless quote Form Mon Quoted
Calls, texts and quote requests in one list Export CSV
Illustrative sample for a fictional business. These are not real customers or real results.

Track every job from new to won

Move each lead along as the job moves. Add notes and the job value as you go.

  1. New
  2. Contacted
  3. Quoted
  4. Won
  5. Lost

Crew adds more. Add your own stages. See a score on each new lead to help decide who to call first. Assign leads to people, and give your office its own login.

You don't have to switch your job software.

A report on your leads

It comes monthly on Solo and weekly on Crew.

Run it from your phone

Your dashboard works on any phone. Add it to your home screen and it opens in one tap.

Solo or Crew

Our pick for crews of 4 to 15 people: Crew. Both come with the phone line, the inbox and job tracking.

SoloCrew
Who it's for 1 to 3 people4 to 15 people
Calls included a month About 200About 600
Logins 210, with an office login
Website pages 5About 7 to 10
Report MonthlyWeekly
Job stages 5 set stages, new to lostAdd your own
Score on each new lead Yes
Assign leads to people Yes
Send new leads to HubSpot Yes, one way

See prices and terms 

See it with your business in it.

We build your site and set up your inbox first. You look it over, then decide.

See it with my business See prices and terms Already have a Client ID? Continue here